Doctor's Assistant chat
Customer: Hi. I noticed two white balls at the entrance to my vulva. I would like to know what they are and if they are worrying.
Doctor's Assistant: I'm sorry to hear about your concern. How long have you noticed these white balls?
Customer: 3 days
Doctor's Assistant: Have you experienced any other symptoms, such as pain, itching, or discomfort in that area?
Customer: No
Doctor's Assistant: OK. Thanks for the info. The OB/GYN Doctor can help with identifying the white balls at the entrance to your vulva. And, how would you like to connect with the Doctor - phone call or online chat? Under the circumstances, I recommend a phone call.
Customer: Phone call please
Answered by Dr. Li in 5 mins 2 weeks ago
Expert
19,475 satisfied customers
Specialities include: Medical, OB GYN, Oncology
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Hello! I'm Dr. ****, and I appreciate you reaching out to JustAnswer. How can I assist you today?
Customer
Good morning! My name is ******.
Nice to meet you, ******! I see that you're 22 years old. I've been a gynecologist for 28 years. What specific concerns do you have that I can help with today?
Customer
I sent a picture earlier. Did you receive it?
Yes, I did. Are you experiencing any itching or burning sensations?
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My vulva and vagina entrance is itchy ,red ,inflamed, and burns there is a white discharge present with an odd smell is
Why would the entrance to my vagina have a white coating that doesn’t wipe off. It seems to have turned that color
I noticed the inside of my vulva is more white than it’s usual pink. It’s not like a white coating. It’s like the vulva
Customer
No, I don't have those symptoms. I just noticed some white issues.
Understood. Are these white issues new for you, or have you experienced them before?
Customer
No, this is the first time I've seen them.
Alright. You should use IUDEM, which is water-soluble. Since you're in Canada, make sure to get the water-soluble version. If you notice any discharge inside, you can use a vaginal swab; otherwise, just use a cotton ball to wash and clean the area. IUDEM will effectively remove it.
Customer
I tried washing it off, but it won't come off.
It sounds like it might be difficult to remove. IUDEM will help eliminate it thoroughly. I'm sending you the details now.
Customer
Okay, I see the message now.
Great! Just remember to only purchase the water-soluble IUDEM, as there are also alcohol-soluble options available in Canada.
Customer
Got it, only water-soluble. Do you know what could cause that issue?
Based on the picture, it seems like it could be discharge that has dried up. This dryness can make it challenging to wash away, but IUDEM will help clear the white issue and restore your normal vaginal skin.
Customer
Thank you so much for your help! I really appreciate it.
You're very welcome! Have a wonderful afternoon, and if you have any more questions, feel free to reach out again.
Customer
You too! Thanks again!
Goodbye, ******!
Customer
Bye-bye!
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Disclaimer: The customer and expert messages presented herein may have been altered or modified to enhance readability and safeguard the privacy of individuals. These modifications do not change the intent or substance of the original messages.
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Dr. Li
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Dr. Li
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19,475 satisfied customers
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